This post was originally published on the iHRIS blog. CapacityPlus develops the core iHRIS software for managing and planning the health workforce. Over 15 countries are using iHRIS; Guatemala is one of the newest countries to implement the software. Marino Holguin is a consultant for the IntraHealth International-led USAID|Central America Capacity Project.
Over the years, automation of business processes has become more and more common. More often than not, organizations dive into automation hoping that, by itself, it will improve performance, reduce costs, and ensure quality. While those are attainable goals, they are rarely achieved. The reason for this lack of results is often related to a single painful issue: automating inefficient, outdated processes produces automated inefficiency.
Many process automation efforts are driven by information technology personnel who simply are not familiar with business needs and their history. This is particularly true for developing countries’ governmental institutions, which oversee processes that were originally based on paper forms and are often plagued by numerous controls and validations. Read more »
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Global health workforce issues have only recently received focused attention in the field of international development. In 2006, the World Health Organization identified 57 countries that had a health workforce crisis, defined as having less than 2.3 doctors, nurses, and midwives per thousand population. That same year, while working on the 
To bring the benefits of access to health worker information to the Ugandan public, the Ministry of Health, working closely with 
